Saturday, February 22, 2014

A511.6.3.RB_MilliganSteven

When we have meaning in our lives it can change everything about how we perceive our world.  For years I struggled to find meaning in work, school, in relationships and at home.  Because of this each of these aspects of my life were not to the degree of quality I wanted them to be.  In school I had no interest in my degree and therefore had very little interest in learning the topics I was studying.  I had very little interest in pursuing a career in my field of study and therefore had little incentive to work hard in my classes.  It did not matter that I was paying money for those classes, without meaning the desire to achieve good grades did not exist.  At work I found very little meaning in what I did and found no reason to work hard or pursue advancement in my career.  In relationships I found that they would come and go and not lead to anything meaningful and had no desire to continue those relationships. 
            Meaning is a powerful driver of force in our lives and the lack thereof can have a devastating effect on our daily progression.  When we find meaning it can change everything and help us to succeed in the face of great opposition.  When I found a degree path I enjoyed, a career that meant serving others and a greater purpose and a spouse and family that meant the world to me I found meaning in places I never thought I would.  My life changed and my level of happiness increased exponentially. 
            As leaders it is important that we help people to find meaning in their work and their lives.  While we cannot force this upon them, we can help them along the way and help them to search out and find meaning in places they may not have known existed.  When people are able to find meaning in their work they can often endure challenges and work conditions that otherwise would have caused them to give up and walk away.  In the article Getting Beyond Engagement to Creating Meaning at Work, Dave and Wendy Ulrich explain more about meaning in the work place.  They state, “Even in unfavorable circumstances, people can experience an activity as meaningful when it resonates with chosen values, connects them with people they like, raises their sense of competence, or gives them an “ah-ha” moment of insight. (Ulrich & Ulrich, 2010).  In leadership we can help employees experience this meaning.  This is done through a number of ways.
            Friendship and relationship building can help those around us find meaning in their jobs.  When I first joined the Air Force I did not find a lot of meaning in the field of logistics.  The idea of moving items from one place to another was not that exciting to me.  However, over time I learned to understand the meaning of it and without these items my fellow airmen would suffer and not be able to accomplish their missions.  Promoting a positive work environment can help us to find meaning also.  When work is not enjoyable and people dread showing up the work output and quality will suffer.  We can facilitate change by promoting open lines of communication, moral events and helping to ease tensions when work gets a little crazy.  We can also help others in the workplace to see the big pictures.  When we work we get focused on only the role we play in the organization but if we can see how the stuff we do everyday affects the greater machine that we are a part of we can understand the importance of what we do.  We can also encourage employees to use their strengths to improve the workplace and their jobs.  If we can find the strengths of each employee and encourage them to use those to foster a positive environment we can help them to find meaning.  They see that they are worth something to the company and have more to offer than just the menial tasks they accomplish day in and day out.  In the article it states “From what we know about how the human brain works, the ability to create meaning is also enhanced by challenge (solving a problem that is not too hard or too easy), emotional safety (fostered by friendship, fairness, and self-esteem), autonomy (structure but not micromanagement), and, perhaps most importantly, learning from experienced meaning-makers” (Ulrich & Ulrich, 2010).  If we can create intellectually stimulating, positive and friendly environments we can help those we work with to find more meaning in their professional lives. 
Sometimes in order to be able to better the work lives for our employees we need to change the way things are done at the company.  Leading change can be difficult and often times come with a lot of resistance.  This is usually met with phases that lead to change.  These three phases are unfreezing, changing and refreezing.  In the unfreezing phase “people come to realize that the old way of doing things are no longer adequate” (Yukl, 2013, p. 78).  This is when they start looking for ways to improve their lives.  If we can’t change things during this phase they may look for other career options and leave the company.  At a company I used to work for some new senior leadership was introduced.  They were so terrible and created an environment of hostility and disrespect that employees started leaving the company in droves.  Those that stayed tried to make changes and when they realized it wasn't possible they to left the company.  As leadership it’s important we don’t let this happen and make the changes necessary before those we rely on decide to leave. 
The next phase is the change phase. This is when “people look for new ways of doing things and select a promising approach” (Yukl, 2013, p. 78).  If we can open up discussions and look for new ways to make changes from those that do the work every day we can vastly improve the lives of our employees.  Last night I was able to sit and listen to a group of U.S. Air Force Chiefs discuss ways we can improve our Air Force.  One suggestion was that we listen to our young airmen, listen to their expertise and make the changes they suggest.  They are the ones that do the job every day and have the most insight into improving processes.
The final phase is the refreezing phase.  This is when “people look for new ways of doing things and select a promising approach” (Yukl, 2013, p. 78).  In order to establish change we need a plan to make the changes and stick to those changes.  Change is not always easy and often comes with growing pains.  Once we can establish that change is needed and are able to put those changes into effect it is important we stick to it.  It can be easy to revert back to the more familiar inefficient methods.  Doing this leads to failure and a lack of progression.  Implementing change can be difficult and can come with resistance.  In the text Yukl establishes some key guidelines for easing this process.  It’s important that we communicate a clear vision of what benefits we can find in the change.  We then build a coalition of supporters.  These people will help to establish and continue the process of making these changes.  We then fill key positions.  If we can establish competent managers that can help to push these changes others will follow and see the benefits as they go through the processes.  Communication is very important during this process and we need to consistently explain the changes and how it will affect both the work and the employees.  As the changes continue and time goes on we need to keep up the communication and inform them of the progress and the benefits that are taking place because of the changes being made.  One of the most important things we need to remember during this process is to always show an attitude of optimism.  We can’t always see the positive effects of change until some time has passed.  Keeping a positive attitude will help to ease the process and show our employees we are willing to make the changes along with them. 
Change is not always easy but when implemented correctly can have long lasting positive effects.  We can make changes in companies and organizations that can lead to increased quality of life, learning and innovation.  These can lead to stronger companies with more loyal employees that are willing to work harder and smarter to get the job done.  When we make changes and then show appreciation and positive reinforcement it shows subordinates that we care and we are there for them.  We need to help them understand that we can learn from both successes and failure and as we do this failures happen less often, the rate of success increases and the environment we work in becomes a more positive, stimulating and encouraging environment for everyone.   

 References

Ulrich, D., & Ulrich, W. (2010, June 2). The Harvard Business Review. Retrieved from blogs.hbr.org: http://blogs.hbr.org/2010/06/getting-beyond-engagement-to-c/
Yukl, G. (2013). Leadership in Organizations. Boston: Pearson.



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